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Very fast and efficient! Would definitely recommend!
There was a disastrous unexpected pipe breakage in one of our family homes where we needed some help fast! Water from the pipe spread throughout the entire home setting in the front porch!
One late evening phone call turned into a rapid response team that rallied to arrive out our location within a literal hour or so to begin there mitigation process. One phone call turned into multiple follow up calls to assure us that they were on the way.
Jeff Lucas was the ultimate professional! His knowledge, honesty, expertise and efficiency were unmatched! Most importantly, he came in with empathy towards my aging parents who were rocked with shock upon the impending circumstances current and ahead. My parents were adamant to note that Jeff was careful to listen and be a source of peace amidst the uncertainty.
Jamie, Jeff’s supervisor, matched Jeff’s pace, arriving on the scene the next morning to further investigate and provide further care and concern that extended throughout the mitigation and insurance processes. 10/10 recommend there services!
Jeff’s contact card attached!
One late evening phone call turned into a rapid response team that rallied to arrive out our location within a literal hour or so to begin there mitigation process. One phone call turned into multiple follow up calls to assure us that they were on the way.
Jeff Lucas was the ultimate professional! His knowledge, honesty, expertise and efficiency were unmatched! Most importantly, he came in with empathy towards my aging parents who were rocked with shock upon the impending circumstances current and ahead. My parents were adamant to note that Jeff was careful to listen and be a source of peace amidst the uncertainty.
Jamie, Jeff’s supervisor, matched Jeff’s pace, arriving on the scene the next morning to further investigate and provide further care and concern that extended throughout the mitigation and insurance processes. 10/10 recommend there services!
Jeff’s contact card attached!
Very communicative and fast repairs after bathtub leak from 2nd floor.
Great service! Quick response! The owner Jamie is very friendly and easy to work with.
Horizon emergency services helped me repair a few leaks in my house, helped restore my floors and I’m going to continue using them in the future if needed. The team is amazing and services are reasonably priced. Highly recommend!
I had a great experience working with Horizon Emergency Services & Restoration. I had interior water damage from a roof leak caused by a recent storm. DJ responded immediately and explained the mitigation process to me in detail. Jeff was a delight to work with. He was always polite, punctual, and went above and beyond to keep my home clean while he was working. I really appreciate that Horizon worked with me while I navigated issues between my condo insurance policy and the HOA master policy. This was a stressful time as a homeowner but they made the process very easy. I also used Horizon for the repairs after the mitigation because I trusted DJ after our first experience. The price was fair and the work was excellent. There are no signs of damage from a few weeks ago. Thank you for everything!
Jeff was very timely, communicated well, and took good care of our belongings when a water leak damaged our home. He answered all my questions and was polite and professional! Would recommend!
Horizon’s team has been nothing but outstanding. They were prompt within an hour of us calling for help regarding flooding to over half of our home. Jeff was out tech and walked us through every step of what to expect. He’s a man of integrity and did such a thorough job to not only mitigate all the water but also construction wise. Salvaging everything he could, while also demoing our home. He had a very calm demeanor in a time of our panic and was very reassuring to our emotions regarding the state of our house. DJ has also been very communicative and prompt with what has/is/and will be done with our house and the future process of reconstruction. Both Jeff and DJ have put us first as customers and will fight for you against insurance, which helps ease our pain and takes that mental load off of us during this stressful time. Can’t recommend a better company than Horizon and their employees, Jeff and DJ
I’m very happy with the service provided. They were able to come to my home in under an hour to start cleanup. The tech sent Jeff, was very polite and
Professional. Would recommend them to a friend if needed.
Professional. Would recommend them to a friend if needed.
DJ and his team responded promptly and efficiently to the water damage situation. DJ arrived the next day to conduct the evaluation and his team began the mitigation process the day after that. With great attention to detail, they carefully covered all surrounding areas to protect them from dust and debris during the repair work. Once the mitigation process was completed, they thoroughly cleaned up the worksite, leaving no mess behind. Their professionalism and commitment to maintaining a clean and organized environment were greatly appreciated, ensuring minimal disruption and peace of mind throughout the entire process.
They were helpful answering questions . Finished up on all work and cleaned up all areas. Looks great
Fast and friendly service from DJ. My house was heavily damaged due to water flooding that occurred due to busted pipes. DJ and his team was able to restore my house back to its original state.
Horizon went over and above all expectations. I highly recommend them if you need disaster mediation. Thanks DJ and Nishan!!
On time, on budget and exceeded expectations. Will use again and have already referred to neighbors.
Les
Les
Horizon and their partner have been terrific. Took care of business 100%. DJ is great!
They worked very hard to get the work completed timely even though the insurance company was giving some push back. All damage is now back to 100% like it was before the water damage.
I was very please with the help and services provided by Horizon. Dj and his team keep me up to date on my repair every step of the way from day 1 to finish.
Great experience with DJ and Richard Montoya.
Horizon did a great job in a timely manner. My home in Waco Texas had hail damage from a storm. Horizon did a great job.
The service was great and the work performed was awesome.
The staff was superb and the finishings were done well.
DJ is great to work with. He is very professional and pleasant. DJ, thanks for all of your help.
The staff was superb and the finishings were done well.
DJ is great to work with. He is very professional and pleasant. DJ, thanks for all of your help.
DJ was extremely responsive and helpful in the mitigation and repair process as well as working with our insurance adjuster. We are satisfied with the work his team did in our bathroom and would recommend him to anybody who's had water damage that requires mitigation and repair work.
Showed up same day and work was professional. They were able to make payment arrangements that fit my needs.
This was my first claim and I was very nervous and did not know what to expect. DJ was professional right from the start and his crew was an extension of his professionalism. They can within minutes of my call for help and went to work immediately. The entire job was like clockwork. They were very clean and through. They were on time and preform the job just as DJ said that they would. When the job was done my home looked like it did when I purchased it. Thank you DJ. You said it would look like it did before the water damage and it does. Thank you for being so accommodating and being a man of your word. I highly recommend your services.
